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PSI Online Store (12)
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Editors' Pick 5
Coupons 3
Deals 9
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PSI Online Store Frequently Asked Questions
I never received my access code email?
This is only applicable if you made a direct purchase through the PSI Online Store. Please make sure to check your Junk mail folder for the email from [email protected] email. This may take several moments to propagate.
I can't redeem my code after logging into GMetrix?
Please reach out to GMetrix Support at [email protected]. For the fastest service, please be sure to include your name, your GMetrix login email, your order number and the code you are attempting to redeem with.
How can I view the status of my order?
Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
What are their shipping costs?
Shipping costs will be displayed on the Invoice you see before confirming your order.
What book do I need to pass my test?
The Candidate Information Bulletin lists the reference materials and study materials that should be helpful to prepare for your examination. However, they cannot recommend any one book over another.
Will all of the questions of my test be covered in the book(s) I order?
The Candidate Information Bulletin sets forth the reference material used to prepare the questions on the test. Some tests are based entirely on a few books, while others are based on a wide variety of reference materials as well as trade knowledge and general industry practices.
If I do not pass the test using a book I ordered, can I get a refund?
Refunds are provided when a customer receives a book different from that listed on the invoice or if the book is the wrong edition. They do not provide refunds for books based on a customer’s performance on a test.
Are practice tests included with the books?
Currently, the only books they sell that come with a practice test are the Business and Project Management for Contractors - Maryland Home Improvement Commission Edition and the Home Improvement Salesperson Reference Manual - Maryland Home Improvement Commission Edition.