SecureIt Gun Storage Frequently Asked Questions
How do returns and refunds work?
If you purchase a SecureIt product with CradleGrid technology and it does not perform as promised, they will refund the price of the product unconditionally within 90 days of purchase. Simple, powerful, direct, just like their product. Under this policy, SecureIt will only provide a refund of the purchase price. Items or parts included in a product or bundle/kit are eligible for return at a reduced price. SecureIt will offer 50% of the current retail price listed on the website, which includes stock bases, cradles, and more.
Does the product I buy from their website have a warranty?
SecureIt gun safes and gun cabinets shall be free from defects in materials and workmanship for life. This warranty applies only to new products purchased from SecureIt or its authorized resellers and resellers. Electronic locks are warranted for two years from the date of purchase. Proof of purchase is required to receive service under this warranty. SecureIt's liability under this warranty is limited to the replacement or repair of defective parts. The original purchaser is responsible for all shipping and shipping charges. This warranty does not apply to damage or loss caused by accident, misuse, improper installation, scratched paint, normal wear and tear or neglect.
What is their guarantee?
If you purchase a SecureIt product with CradleGrid technology and it does not perform as promised, they will refund the price of the product unconditionally within 90 days of purchase. Simple, powerful, and straight to the point. Just like their products.
How do I redeem a gift card?
First note: Gift Cards cannot be used to purchase additional Gift Cards.
Enter the gift card code at checkout in the section before the payment method.
Gift cards cannot be used as coupon codes.
Gift cards can be used on all SecureIt gun storage and CradleGrid products.