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Promo Detail: Don't pay full when shopping on shopthegreatescape.com. You can get 10% Off once using this offer. Hurry up before it expires.
The Great Escape (15)
All 15
Editors' Pick 5
Coupons 1
Deals 14
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Promo Detail: Don't pay full when shopping on shopthegreatescape.com. You can get 40% Off once using this offer. Hurry up before it expires.
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The Great Escape Frequently Asked Questions
What should I know before returning a product?
- The merchandise was NOT a Final Sale/No Return item or Seasonal item.
- Refunds on delivered merchandise will be issued less the cost of delivery and pick up AND a 15% Re-Stocking Fee will apply to the purchase price of the items returned.
- All refunds will be in the same form as used for the purchase. Cash refunds cannot exceed $50.00. A check will be mailed in lieu of cash for returns in excess of $50.00.
- No Refunds or Returns on any installed items.
How to track my order?
- You will receive a Shipping Confirmation email after your purchase has been shipped. This email will contain your tracking number.
- If you've created a Great Escape Account, please login to track your shipment. Choose the purchase you wish to track in order to view your shipment status.
- If you did not create a Great Escape account, please refer to your Shipping Confirmation email for your tracking number, or call The Great Escape Customer Service at (708) 429-9951.
Do they offer commercial offers?
Yes, they do.
- The Great Escape is pleased to provide the most competitive quotes and prices from all major brands of commercial patio and leisure products.
- They are able to provide their B2B service and pricing across the continental USA.
- Please do not hesitate to reach them at [email protected], where one of their consultants will get back to you within 12 hours.