30% Off Sittercity Coupons & Promo Codes | Apr 2025

How to find special needs care?

• Thousands of special needs babysitters in your area
• Match by skills and schedule
• Read references & reviews
• Purchase background checks
• Book an interview directly

Can I get a refund for my Sittercity membership?
All Sittercity subscriptions renew until cancelled by doing one of the three options below:

• Downgrading to Basic in your account settings, if you purchased the Premium Membership on desktop or mobile web or Android
• Managing your subscription through Apple, if you purchased the Premium Membership through our iOS app. Contacting them here.
• Premium Membership subscription purchases and renewal fees are non-refundable. They do not bill or refund based on account activity. If you cancel your Premium Membership subscription, you will receive a confirmation email and your account will automatically downgrade at the end of your current billing period. Additionally, they do not provide refunds or credits for any partial-month membership periods.

Can I be a parent and a caregiver on Sittercity simultaneously?
If you would like to remain active as a parent and also open a caregiver account, you'll have to sign up as a caregiver using a different email address. Currently, each Sittercity account is uniquely identified by one email address. An email address cannot be shared between multiple accounts.

How to submit or read a review on a sitter?

• To submit a review, you'll need to be a go to that sitter’s profile. On the left rail of the sitter's profile, you will find a link to Write Review.
• Enter your rating and review so that other members can see what kind of person they might be working with in the near future!
• To view a sitter's review(s), simply scroll down their profile page to the Ratings & reviews section, just below their Availability.

I need to close or cancel my account, what should I do?
At this time, parents need to contact them to close or deactivate their account. Simply fill out this form, and their team will take care of your request.
Please note that if you are a Premium member and close your account, your Premium Membership may or may not need to be tended to additionally:

• If you purchased your Premium Membership on desktop or mobile web or Android, you will immediately lose access to your Premium membership
• If you purchased your Premium Membership via our iOS app, you will need to cancel the subscription through Apple. Instructions to do so are here.