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Can I get free shipping？
Yes.
They offer Free shipping. Our standard domestic shipping option is $4.99 for all orders under $99.00 and free for orders above $99. For small, light weight orders, the standard shipping method is USPS First Class Mail w/ Delivery Confirmation. Typical delivery times are 3-8 days anywhere in the Continental United States.
What is their return Policy?
- If you are not totally satisfied with your purchase, it may be returned and refunded within 30 days of shipping date. Beyond 30 days may require special authorization. Please reach out to us!
- Returns are subject to the following conditions: All returns require an RMA (Return Merchandise Authorization) number, which can be easily obtained by contacting their Customer Service department. Please save all packaging and accessories for any item that is to be returned. All original equipment, components, manuals, warranty cards, cables, documents and packaging must be returned with your item in order for them to process your RMA.
- An item returned for a replacement may be repaired or replaced at Specialist ID's discretion, unless otherwise required by law. Certain products are not returnable due to laws including opened software. Products with a specific refund and return policies and/or deadlines must be returned within the time periods specified for each item. Physically damaged items and items not received in the same condition they were sent out in cannot be returned or will be subject to a restocking fee.
- If an item is damaged during shipping this please let them and the carrier know promptly. Usually these items are insured by the carrier.
- Items which are not normally stocked including Special Orders, discontinued products, close-outs, used products, etc. are not returnable unless otherwise stated. Removal or alteration of a product's serial number or serial number sticker will automatically void your Return Policy.
What payment method do they accept?
They accept Paypal, Visa, Mastercard, American Express, and international wire transfers. During the checkout process you may choose any of their current payment options and continue to place your order. Please note that they will not ship your order until they receive payment from you and it has cleared their order validation process