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Big Screen Store (10)
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Coupons 1
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Details 05/16/2024
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Expiry Date: 05/16/2024
Details 06/15/2024
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Expiry Date: 06/15/2024
Details 05/23/2024
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under $200
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Expiry Date: Expires in 5 days
Details 05/22/2024
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Expiry Date: 05/22/2024
Big Screen Store Frequently Asked Questions
What is more details of return policy?
Special order items may not be cancelled, returned, or exchanged. In the event of a defect at time of delivery, The Big Screen Store may elect to repair the item.
In the rare event of a defect found at the time of delivery, The Big Screen Store will replace the item at no cost to the customer. In the event of a manufacturer's defect within the first 30 days, The Big Screen Store will replace the TV at no cost to the customer for local purchases and deliveries.
Like-new furniture may be exchanged for another item within the first 15 days after delivery and will be subject to a 25% restocking fee to cover the markdown and sell off of the furniture plus a $99 pickup/delivery fee. The remaining 75% will be applied to the item that you choose to exchange for.
All Samsung Soundbars come with a 30 day satisfaction guarantee. Simply save the box, packaging, and accessories and return the item to our store if you are not 100% satisfied for a full refund.
How about the shipping of different items?
TVs: they will, deliver, open, and inspect the TV. They will take a picture of the TV verifying that the item was delivered in good condition. They can leave the TV setup on its pedestal or put it back in the box for you. Setup and installation are available for additional charges.
Furniture: they will, deliver and setup the furniture in the room of your choice. Please have the area clear as they do not move or remove old furniture or other items. They will setup and test the furniture per the client's instructions. Please ask them for help in measure to ensure that furniture will fit where you want it to be delivered.
How can I track my order?
When your order ships, they will send you a tracking number. Shipping will occur via common carrier and the carrier will call to schedule a delivery appointment when the shipment arrives to their local terminal. Delivery will be curbside.
Please note any damage to the packaging and refuse the shipment if there is any major damage. The Big Screen Store will not be responsible for damages reported more than 1 hour after delivery, so please open, inspect, and test the item immediately.