15% Off Usalight Coupon Code | Apr 2024

What is Usalight Return Policy? 

• USALight.com is dedicated to delivering the best service to thier customers. They strive to deliver your order correct the first time, and damage free. If you have issues with your order, you can be assured they will resolve it beyond your expectations.

• USALight allows seven (7) days to inspect your order to ensure items arrived correctly, and damage free. If you received incorrect items, or damage in shipment, call them immediately at 1-877-235-0020 to arrange replacement items at no charge to you.

• If you are not satisfied with your purchase within 45 days of delivery date, you may exchange the item(s) or receive 100% store credit. Items older than 45 days of delivery date may not be returned.

• Returns for refund will be subject to 20% restocking fee, or a customer may accept a 100% store credit. The 20% restocking fee applies to all refunds if the customer declines a store credit. Shipping costs are non-refundable.

• According to U.S. law, refund credits can only be returned back to the card of original purchase. In the event that a card can no longer be charged back (lost card etc.) an attempt on thier part has to be made at least once and then a company check will be sent to the purchaser.

What is Usalight Shipping Policy?

• All orders ship from California. USALight.com offers free shipping on all orders over $100.00 for the lower 48 States. For expedited freight including Next Day Air, 2nd Day Air, USALight.com calculates shipping costs at the time of purchase and determines the cost by package weight and destination. They pass the published rate for shipping along to thier customers. They do not charge a handling fee. Larger, heavier items require additional attention and may be shipped separately. All orders placed on thier website ship via UPS or FedEx. Larger orders may ship via LTL truck freight. No other shipping methods are available. 

• Please note that orders shipped to Hawaii and Alaska will incur additional shipping charges. Free shipping is not available to Alaska, Hawaii, or for International Customers.

• Your order will typically be delivered in 5 to 7 business days. In the case of a back order, they will notify you within 5 business days. Contact customer service on all time sensitive schedules to verify inventory levels. Please note that all orders are processed Monday through Friday from 7:00AM until approximately 2:45PM PST. Orders are not processed and shipped on weekends or holidays. If you have a strict deadline, you must contact customer service to ensure they can meet your project needs.

What is thier Warranties?

USALight.com takes customer service very seriously. USALight.com warranties all thier products for 1 year for the original purchaser. Any manufacturer warranty that exceeds USALight.com's standard 1-Year Warranty can be resolved with that particular manufacturer by the purchaser.