10% Off Vet Shop Max Coupon | Apr 2025

How about the return policy ?

They guarantee prompt shipment. Your order will be filled within 2 working days whenever possible. If, for some reason your order is not dispatched within 5 days, they will contact you by email. Most of their orders arrive in 7 to 14 days of being shipped. Some orders arrive in less time, and in some rare circumstances orders can take longer, but their customer research shows 97% of orders are received within 21 days of dispatch. If your order is not received within 28 days of shipment, contact them to arrange a replacement or refund. Please ensure that you provide your full address when ordering. They cannot be responsible for non-delivery if you do not provide the correct address.

How long will my order take to arrive ?

To keep their prices down, their products are shipped from outside the USA. More than 61% of  their  orders leave  their warehouse within 2 business days and 99% are dispatched within 5 business days of being placed on their site. The average time from order to delivery is 10.8 business days with 47% of orders arriving in 10 business days or less and 98.5% of orders arriving within 15 business days or less. You can track the progress of your order using the tracking number they provide you in your dispatch confirmation email. 

What payment method do they accept ?

They do accept Paypal. Simply select "Paypal" as your payment option when going through the checkout process. You can also select Paypal if you want to pay using your American Express (Amex) or Discover Card (unfortunately, due to technical reasons, the Paypal option is currently the only way they can accept payment using those two cards). Please note, order processing delays can occur if the address you have registered with Paypal is different to the address you have registered with your VetShopMax account, so please make sure these addresses are the same.