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WatchCo Frequently Asked Questions
Does WatchCo.com offer international shipping?
Yes. $29.99 for Delivery to Canada, Mexico, and any country outside of North America.
Shipping is via First Class International. Delivery takes 6-10 business days on average, but can take longer depending on location.
Express Mail International shipping is $49.99 for Canada and Mexico. Express International Shipping outside of North America is $59.99. Delivery for Express Mail International takes 4-6 business days on average.
These shipping times do not include time it takes to clear customs in your country. Sometimes that will add a few days to delivery on an order. The prices above are per order, not per watch.
How does the 100% Price Protection work?
The item must be currently available in the same style, size, quantity, and color that is on Watchco.com.
If a web site or store, it cannot be an auction site, paid membership club or eBay Express.
If a store, it must be a legitimate store located in the United States.
Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.
The web site or retail store must be a verifiable authorized dealer of the brand in question. They can not match prices if the competitor is liquidating their current inventory.
They cannot offer price protection on Citizen watches. As an authorized retailer they have their prices set as low as they are allowed to by Citizen of America. Any prices lower than theirs are not permitted by Citizen of America.
What is the return policy?
Need to return your watch? It's easy, and it's FREE! They guarantee your 100% satisfaction.
If you are not happy with your purchase, they will be happy to accept a return. Watchco.com fully refunds 100% of the purchase price on all United States orders.
You can return your purchase for up to 365 days from the purchase date. Watches must be unworn, in the condition you received them, unsized and in the original box.
Orders shipped Internationally may only be returned within 30 days from the date of purchase.
Do I need to pay for the import fees?
Yes. Each customer is responsible for import fees imposed by the government of their country, if any.
If you are buying the product as a gift for someone, you can request via email that they label the item as a gift. Please email [email protected] with your order number after placing your order.