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What is their Return Policy?
You may return a product for a refund, store credit, or exchange within 30 days of the order shipment date provided to you by email. You may return a product for a refund, store credit, or exchange within 30 days of the order shipment date provided to you by email. They hope you love what you’ve ordered, but if there’s an issue or you’re not 100% satisfied,call 570-218-4852 or email [email protected]. For health safety reasons, underwear, swimwear, and body jewelry cannot be returned.
What is their Shipping and Delivery policy?
- For in-stock items, they will ship your order within one business day unless they need to contact you to process your order. In the rare case that they sell out of an item you have purchased, they will do their best to help you find a replacement. They may need to contact you if your order is flagged by their payment processing system, especially for international orders, so please make you provide correct contact information.
- Delivery estimates depend on the shipping address and method you selected. Below you will find a list of the shipping options they offer. Their warehouse is in Pennsylvania, so the closer you are to them, the quicker you will receive your package, especially for ground shipments. If you need to get something by a certain date, give them a call or send them an email and their customer service team will be happy to help guide you towards the best option.
Where they ship?
They ship internationally to most major countries. When placing your order, please check the country drop down box. If your country is listed, then they can ship to you. If your country is not listed, then chances are they do not normally ship there. However, they are always willing to make exceptions, so please contact them if you do not see your country on the list.