10% Off Ben's Cycle Coupon | Apr 2024

What kind of payment methods does Ben's Cycle accept?

They accept Visa, MasterCard, Discover, and American Express for US orders. In addition, they accept PayPal and Bank Transfer for US and International orders. Contact them for their Bank Transfer Information.

Can I make an exchange at Ben's Cycle?

Sorry, they do not do exchanges. If you ordered the wrong color, size, or etc., simply return the unused item and order the correct item you need. they will credit your original payment method once they receive your return (See Information on Returns).

What restrictions do you have for your coupon use?

In regard to general coupons (i.e. Holiday sales, non-item specific sales); They only have two restrictions with those coupons. They do not allow those coupons to be used for ANY Milwaukee Bicycle Co. products OR current model year Specialized Bicycles. They reserve the right to cancel any order that use a coupon for those two manufacturers, whether or not it is stated on the coupon banner or other description of the coupon.

How and when will I be refunded for a return?

As soon as they receive the products your credit card or paypal account will be credited, except for the initial shipping cost, unless the wrong product was shipped by benscycle.com. It can take up to one billing cycle for your credit to show up on your statement. All return credit will be issued to the Credit Card used to make the purchase, or the Paypal account used to make the purchase.

I received the wrong item, how do I get this fixed?

If you have received a wrong item with your order, please contact them asap. Just click on the contact them link and choose a method of contact that suits you best. They will send you out the correct item, plus a prepaid return label to send the wrong item back to them.

Why can't I reset my password through the "forgot your password?" link sent to my email?

The email that is sent to you to reset your password only works once and the link in the email is only available to use for up to one hour. You will have to repeat the “forgot your password?” link process again if you have used the link already or you have waited more than one hour to use the link in your email.

Can I use more than one coupon per order?

Unfortunately, no, they can only accept one promotional coupon per order. 

How do I know if my order has shipped?

There is one surefire way to check the status of your order: simply log in to your account, go to "My Account," and then "All Orders." There you'll see each order's status visible in the 2nd column. If your order has shipped, the tracking number will show as a hyperlink to the appropriate shipping agent's website to view the progress. In addition, they do send out an email letting you know when your order has shipped; that email will also include the shipping carrier and tracking number.