10% Off Boaters Plus Coupon | Apr 2024

What is their return policy?

Electronics, software and unopened electronic charts in their original packaging and on-the-sale condition can be returned for a full refund within 10 days of receipt. Inflatable boats, outboard motors, life rafts, kayaks, trailers, cut goods, custom canvas, products with broken seals, customs clearance items, discontinued, discontinued, and special order items are non-returnable. If these items are found to be damaged or defective, you must notify them within 10 days to replace them. Unfortunately, they do not accept returns older than 30 days. In addition to the above, products in their original packaging and on-the-sale condition may be returned within 30 days for a full exchange or refund of the item price.

What if the product I want is out of stock?

Their website uses a real-time inventory tracking system, so 99% of the time the product you order is in stock. In the event of inventory errors and special orders, they may have to restock some items in your order.

How long does it take to process a refund?

Unused items not returned in their original condition within 30 days, if accepted, will be subject to a processing fee of up to 20% for inspection, repacking and restocking. If an item is missing parts or is not new, they reserve the right to refuse a return or to assess additional charges in their sole discretion.

How soon can I receive my goods?

Most orders placed before 2pm ET Monday-Friday will be processed the same business day. Trucking, boats and cars are not included. Their products are stocked in multiple warehouses across the country and at their store in East Ridge, Tennessee. They may take up to 3 business days to ship any order, depending on where the item was ordered and when the order was placed, most orders are completed on the same or next business day. Tracking codes are not assigned until the order is complete, boxed, and ready to ship.