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How soon will I get my package?
They ship to all 50 states, Washington D.C, U.S. territories, and APO/FPO addresses. The shipping methods offered during checkout are based on your shipping address and selected items. Please refer to the arrival date quoted in check out for the most accurate shipping information.
- Standard Delivery
- Express Delivery
- Superfast Delivery
How to initiate a return?
- Click here and enter your order number and zip code.
- For a FREE RETURN select the e-gift card refund option.
- Choose the Happy Returns “Return Bar” option to receive your QR code for a no-contact drop-off.
- Once your item has been dropped off, your refund will be initiated immediately.
When will I receive my return credit?
Returns take about two weeks to process—including transit time to our warehouse. Once they receive your return, they try to process it within two business days. Refunds back to your payment method vary depending on your provider, but generally take three days to post.
Why was my exchange total greater tham my original order?
Depending on the price of the original purchase and the price of the new item, you will see either a credit or debit to your account—or the transactions might offset one another. Occasionally, the exchange order does not capture the correct price. Please contact them if you believe there is an error. They’re happy to adjust the price. The difference will go back to your original method of payment.
How do I redeem my rewards?
Redeem your rewards online or by phone. Just enter your reward certificate number (it starts with "RW") in the "Rewards Certificate" field at checkout. Or, give them a call. They're happy to take your certificate number with your phone order.