Gexa Energy Frequently Asked Questions
How to read your Gexa Energy Billing Statement?
This section covers how to read your Gexa Energy Residential or Commercial bill:
See the Billing Statement Format page for a sample bill and descriptions of the different features that it contains.
See the Billing Terms page for more information on the terms and line items that appear on your bill.
See the Documents and Notices page for more important policy information also included in your billing statement.
What is Budget Billing?
Budget Billing is a great way to stabilize the seasonal fluctuations in your electricity bill. Budget Billing is designed to make your bill more predictable, so you can more easily budget for your energy costs year round. Your statement will continue to show your actual electricity usage, but you will pay the level Budget Billing amount each month. To sign-up for Budget Billing, simply sign-in to your online MyGexa account.
Do I need to pay a deposit?
Depending on the results of the credit inquiry, a deposit may be required to begin electricity service. If a deposit is needed, they'll let you know immediately.
What are Gexa Energy’s rates?
Gexa Energy offers a variety of plans in each Transmission and Distribution Utility (TDU) area. To find the prices in your area:
New customers can click here or contact our Customer Care center at (866) 329-4392.
Existing customers can simply sign in to your MyGexa account here. If you do not have a MyGexa account, sign up now!