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What is the difference between the trial version and the full version?
Actually, there is no big difference between the trial version and the full version in terms of features, except that the converted video has the watermark of Evaluation Copy and the converted audio file has a 3-minute time limit. With the free trial version, customers can get a better understanding of the program's features before purchasing. That's why they always encourage customers to take full advantage of the trial version first. The full version can be called the paid version. Unlike the trial version, the full version users get lifetime technical and upgrade support.
What is your tax exemption policy?
Regarding any taxes, the taxes they charge depend on their company location and tax requirements. By law, in the United States, they must collect sales tax. They do collect these and pay them to the state. They handle this entirely for their vendors, so it's not something they need to implement.
They currently collect state sales tax on all customers residing in Illinois, Minnesota, Nebraska and Utah.
They are required to collect sales tax in the above states because they have physical offices in those locations.
Customers can follow these instructions (which they receive at the time of order) to receive a tax refund.
They are required to collect and pay sales tax for Minnesota, Colorado, Georgia, Iowa, Illinois, Nebraska and Utah because they have offices in each of these states. If you are a tax-exempt entity, please fax your tax exemption certificate to (866) 219-9380 and sales tax will be refunded based on your order within 1-2 business days of receipt of the fax.
How soon after payment will I receive my registration code?
After your order is approved, you will receive a confirmation email and once your order is verified, their system will automatically send the registration information to your email address. If you do not receive it within 30 minutes, it may have been marked as spam, or because of Internet delays or system failures.
How do I check the status of my order?
If you do not receive your registration email in time, please check first if your order has been processed. If you ordered the program through RegNow, you can check it here: http://www.regnow.com/order_lookup.html
If you placed your order through SWREG, please visit: cs.swreg.org. In addition, if you received a confirmation email, please contact them through their support center with your order number, registered email address, and program name.
To check the status of your CD delivery, you can view it here: For SWREG orders, http://www.cdbundle.com/tracking/. For RegNow orders, http://www.regnow.com/faq.html.