Details
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Do I need to create an account before placing an order?
A membership account is not mandatorily required and you may select GUEST CHECKOUT to place an order without an account. However, creating an account offers many attractive benefits:
Your personal information will be saved securely, for a faster, more convenient experience at checkout.
Un-purchased items will remain in your SHOPPING CART for your next visit.
Add eye-catching items to your Wishlist.
Track your order status and history.
Can I order a gift online?
At Checkout, select “THIS ORDER IS A GIFT” to include a personal message and gift-wrapping service. To send a gift overseas, select the shipping destination at the bottom of the page before selecting your item(s). For security reasons, your first online order must be delivered to your credit card billing address.
Which payment methods do they accept?
They accept the following payment methods on their site:
Hong Kong SAR orders: International MasterCard, Visa, American Express, AlipayHK*, WeChat Pay HK*, JCB Cards, China UnionPay and Gift Card.
Mainland China orders: WeChat Pay (desktop view), Alipay, China UnionPay credit or debit cards from major banks, Pay on Delivery***, RMB-billed Visa & MasterCard and Gift Card.
For international orders: International MasterCard, Visa, American Express and JCB Cards.
What currency will I be charged in?
The currency is automatically set to match the country you are browsing in. When you select an overseas delivery destination, the currency and pricing will change to match that country.