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Madison Reed (47)
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Coupons 29
Deals 18
Details 12/31/2025
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Details 12/31/2025
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Expiry Date: 12/31/2025
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Madison Reed Frequently Asked Questions
Where does Madison Reed ship?
They only ship within the United States of America and some US Territories.
They can also ship to APO, DPO, and FPO locations, however expedited shipping is not available for non-state addresses. Standard shipping timeframes are also not applicable and will take longer to receive, often 2-6 weeks.
When will my order arrive?
Standard shipping takes 3-5 business days, starting from the day the order is shipped.
2-3 business days starts from the day the order is shipped as well.(Business days are considered Mon-Fri and do not include weekends or holidays.)
Orders placed before 12pm EST Mon-Fri will ship on the same day.
Orders placed after 12pm EST Mon-Fri, or on weekends, will ship the next business day.
How do I track my order with USPS?
To find your tracking information through your account, follow the steps listed in this article.
You also receive an email with tracking information as soon as your order ships.
If you have chosen standard shipping for your order, your order will be shipped with FedEx and then handed off to your local Post Office (USPS) for the delivery.
The same tracking number carries over from the Fedex site to USPS. You will see the handoff marked within your Fedex tracking as "Tendered to local delivery service provider." At that point, you can search the same tracking with USPS which will give you all of the most recent activity through the final delivery to you.
How do I return my order?
They stand by our products and it’s important to them that you absolutely LOVE your hair. So if you’re not happy with how your color turned out, need a different shade, or—for whatever reason—it just wasn’t a good fit, let them know and they’ll make it right.
Their licensed colorists are here to help, and they’d love to help you find the right shade or product.
They’re happy to accept returns in their original packaging within 30 days.
Please return Hair Color Bar purchases—including online orders picked up in store—to any Hair Color Bar location. Unless your return is due to our error, they do not refund original shipping charges.
What if I'm not happy with my hair color results?
If you are unsatisfied with your hair color results, their customer service team is here to help.
They want you to love your hair. If you don’t—a professional colorist will consult with you to find a solution you do love.
And if you're still not happy? They'll refund your money on your first box, 100%.
If you have any questions, their licensed professional colorists are here to help.