MGM Resorts Frequently Asked Questions
Does Mgm Resorts have a loyalty program?
Yes, they have an entertainment loyalty program called MGM Rewards. Mgm Resorts' loyalty program is more than a casino loyalty program; thier members earn rewards for hotel, dining, entertainment and gaming activity at any one of 16 MGM Resorts International destinations nationwide!
Does Mgm Resorts offer Dynamic Currency Conversion?
Yes. Dynamic Currency Conversion is a convenient service that offers international guests a choice of paying for their room and purchases in their local currency or US Dollars. All of the MGM Resorts in Las Vegas offer this service to thier guests at the Front Desk, VIP Lounge, Pool Operations, and via the Contact Center as well as Casino Marketing. There are no hidden fees and the exact price is known at the time of the purchase or charge. This benefits guests in offsetting existing fees directly associated with international credit cards and is available in International MasterCard and Visa transactions. Thier Detroit, Biloxi, Tunica and National Harbor Resorts do not offer Dynamic Currency Conversion services. Borgata resort in Atlantic City offers dynamic currency conversion services through NRT kiosks.
Does Mgm Resorts offer gift cards? How can I purchase one?
MGM Resorts gift cards are accepted at participating destinations. For a list of participating destinations where you can purchase, redeem or to purchase online, visit this page.
Can I make/change/cancel an existing room reservation?
You now have the ability to look up your upcoming room reservations and modify the reservation online. This new feature gives you the ability to change your arrival date, departure date, early check-in time and late check-out time. You are still able to call central reservations at 855-788-6775 for assistance as well. Please note if you booked through a third party (i.e. Expedia, Bookit, Travelocity, etc.) you will need to contact them to make any changes to your reservation.
Can I book a reservation over the phone?
Yes, please call central reservations at 855-788-6775 for assistance with booking a reservation at MGM Resorts International destinations. For the best hotel rates guaranteed book directly online.
What is your cancellation policy?
The first night's deposit is fully refundable provided notice of cancellation is received by Room Reservations at least 48 hours prior to the arrival date, unless specifically excluded by booked offer.
Does Mgm Resorts offer parking?
Yes, all MGM Resorts International destinations offer the option for self-parking and valet parking for guests and visitors. Please click here to find out more information about parking at thier Las Vegas Resorts. Parking at thier Detroit, Biloxi, Tunica, and National Harbor resorts is free for thier guests. The Borgata in Atlantic City offers both valet & self-parking with a $5 fee per visit.