Details
Promo Detail: Never miss your chance to grab the amazing 60% Off Pyramid Collection offer when you shop at pyramidcollection.com.Terms and conditions apply.
What is the shipping policy for international orders?
Canada - Orders are shipped at standard shipping rate plus a $35 surcharge. Allow additional time for delivery.
Other International - Special rules and restrictions apply for International orders.
International shipping rates are standard shipping rate plus a $75 surcharge. Allow additional time for delivery.
All non-US orders may incur duty, tax and brokerage fees. Contact your local Customs Office for more information.
Can I return the product that I'm not satisfied with?
Yes. For fast and easy returns use their convenient Fedex self-service option to print a prepaid return label.
A return shipping charge of $8.95 will be deducted from your refund or charged to your credit card for exchanges.
To exchange or return a purchase, simply complete the form on the back of your packing invoice and return it to the address with the merchandise.
For your protection, return your package insured by UPS, or U.S. MAIL or use their easy Fedex online service to print a prepaid return label.
Can I enjoy expedited delivery service?
Yes. Rush Service - Available for in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet. Not available for all items. See item details for exclusions.
Delivery time is business days for Continental United States.
Delivery time exludes weekends and holidays.
Rates include standard rate plus surcharge unless noted otherwise.
Orders received after 2:00 PM EST on Friday, will not be shipped until Monday.
Expedited delivery is not available for shipments outside the Continental United States.
What is the return policy?
If you are inquiring about a recent return and/or refund please note it can take up to 6 weeks from when they receive your returned merchandise for processing.
If you provided an email when you placed your order you will receive an email when your return/refund has been processed.
How to check the status of my order?
If you are inquiring about the status of a recently placed order or need to track a shipped order, see their online order status.
You will need your order number and the last name used for the billing address.