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How do I check the status of my order?
You can track your order status in real time by entering your order information on the Track Order page.
After an order has been placed, it is promptly sent to one of their 4 fulfillment centers where they will ship your item within 2-10 business days. Below are expected delivery times based on your location.
How do I receive multiple item orders?
If you order several products, each one will be sent in a separate package (in most cases).
How does TeeAmazing operate?
TeeAmazing is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you once the campaign has ended. If you are a designer, you can sell your own creative designs and take orders from supporters with no upfront costs and let TeeAmazing handle your fulfillment and shipping to your customers.
Can I make a return at TeeAmazing?
Their policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately they can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. They also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
How long can I receive my refunds?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What do I do if my refunds are late or missing?
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.Should I pay the shipping rate when I make a return?
To return your product, you should mail them via [email protected]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. They don't guarantee that they will receive your returned item.
Can I return the gifts?
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, they will send a refund to the gift giver and he will find out about your return.