10% Off Theo + George Coupon Codes | Apr 2024

What's your exchange?

• If you want to exchange an item please notify them within 14 days of the purchase. Please email them at [email protected] and let them know what items you would like to exchange.  They can then make sure to take these items out of stock so they are available to send to you upon receipt of your return.

• At this point, to return the items to be exchanged, simply navigate to My DHL with the waybill number that is found under the top barcode on the return shipping label in your green envelope. From there you will be able arrange a collection time and place that works for you. **If you wish to return your exchanged item this will be at your own cost. Please note they do not reimburse the postage cost on returns. Please send back to Theo + George, 15 Sandymount Road, Sandymount, Dublin 4, D04 X9K4.

What's your warranty?

• All their items are covered for a period of 12 months from the original date of purchase under the terms of this warranty. The warranty covers manufacturing defects only.

• In order to make a claim under warranty you will need to return the items to them together with evidence of purchase. They recommend that you use a means of return that requires the parcel to be signed for on receipt as they cannot accept responsibility for items sent by you and lost in transit.

• On receipt of the returned item they will inspect it and at their discretion and subject to it qualifying under the warranty terms decide either to repair it free of charge or, if this is not possible, to offer you an exchange or a refund for store credit.  A full or partial refund may be offered depending on the level of wear and tear.  

What's your International Shipping

Postal services in the destination country may raise additional postage or delivery charges over and above and outside the knowledge and control of Theo + George and not included in the price of the goods and delivery service sold. It is a condition of placing an order with Theo + George that the purchaser accepts that any such charges raised in the destination country the responsibility of the purchaser, are their cost and it is their responsibility to settle them.