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What is their return policy?
If you are not completely satisfied with your purchase, they are happy to exchange or refund most products with the original receipt within 30 days of purchase, depending on the product type and return conditions. The quickest and easiest way to return a product is to take it to the store. You can complete a return or exchange at any store. Please note that they only accept returns by mail if the item was purchased online. Their standard return and exchange policy on most products is 30 days from the date of purchase with the original receipt, with some exceptions.
What is their shipping policy?
Free standard home delivery on orders over $50 before tax. register. $6.99. For orders over $50 before tax, they ship free within 2-3 business days to most urban areas in Canada. Ships to most urban areas in Canada within 2-3 business days. Standard shipping is not available for Northern Territory and oversized shipments. Delivery of your order is subject to the availability of stock in their distribution center. Orders for in-stock products are typically processed and shipped from their distribution center within one business day and included in the shipping time. Orders are processed and shipped Monday through Friday. They do not process or ship orders on Saturdays, Sundays or holidays.