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27 used08/10/2024
Promo Detail: Customers can enjoy free shipping on orders over $85.
Expiry Date: 08/10/2024
Hourglassangel (39)
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Editors' Pick 5
Coupons 19
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42 used
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Details 05/07/2024
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Expiry Date: 05/07/2024
Details 05/25/2024
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Expiry Date: 05/25/2024
Details 05/08/2024
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Details 05/07/2024
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Hourglassangel Frequently Asked Questions
How long does it take to process my order?
- Inventory purchased from the Hourglass Angel deliver in 1-2 working days (excluding holidays and weekends).
Parcels usually arrive within 2-5 working days after shipment. Alaska, Hawaii, Puerto Rico, Guam and international orders are likely to take much longer than expected.
Holiday, Saturday or Sunday orders will be processed on the next business day.
What to do if my package was lost during shipment?
If the tracking information for your package says the package was "delivered," first double-check the area where the carrier would have left it.
Ask neighbors too in case the package was dropped at the wrong door. Also, look for any "attempted delivery" notices, which means the carrier tried to deliver it, but no one was home.
If you still don't see anything, wait until the end of the next day, because some carriers' electronic systems may show the package as delivered, even when it's still on the way.
Still no luck? Call the carrier with your tracking number for more information.
If the carrier is unable to provide a resolution please contact their Customer Care Center at (877) 442-4530 or send an email to [email protected].
How to start a return?
Ship your return package to Hourglass Angel. If you're using an Hourglass Angel Return Shipping Label, processing time will be 5 to 10 business days.
Your package is received at their warehouse by the receiving department and is then sorted within two business days of being received.
Their returns department processes the request within 5 business days of the package being received.