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OTTY (50)
All 50
Editors' Pick 5
Coupons 28
Deals 22
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Details 48 used
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deal
Up to 50% off OTTY Original Hybrid Mattress & OTTY Pure Hybrid Bamboo & Charcoal Mattress
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Details 6 used
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Mattress & Pillow Bundle Sale - up to 50% off core products; mattresses and pillows
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code
Pillow 30% Off Mattress (Must Order Add Mattress And Pillow) at Otty Sleep
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Promo Detail: Click this link and buy cheaper at OTTY when you check out with this coupon code.
Details 27 used
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Details 05/10/2025
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Expiry Date: 05/10/2025
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$10off
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OTTY Frequently Asked Questions
What is their shipping policy?
For all express deliveries in the UK mainland, they use the two person express service. They offer many different delivery service options, all of which will be delivered between 7 a.m. and 9 p.m.
Standard delivery to the front door only includes delivery to the first door. In the house, this means that the delivery will be delivered to your front door. In an apartment building, this means delivery to the front door of the apartment building, not your apartment door.
If you choose the premium delivery to room of choice option, you need to explain to the driver which room of the house you want them to deliver the mattress to when delivering, otherwise they may leave the mattress in the corridor.
Once your order is sent, you will receive an email from their courier informing you of the next available delivery date. Their goal is to deliver within 3-7 working days after your order is processed. You need to accept or reject this date by email so that they can arrange your delivery.
- If you cannot confirm the selected delivery date, please contact the courier directly as soon as possible so that they can reschedule your delivery to another day. Otherwise, wasting Express travel may incur a redelivery fee of £ 30.
What is their refund policy?
After receiving the return in their warehouse, their staff will check the mattress and notify them of the receipt so that they can process the refund.
The refund will be processed within 14 days after receiving the mattress in their warehouse. According to the processing time of your bank, it may take 5-10 working days for your account to receive payment.
If the order has been issued before you notify them that you want to cancel the order, they reserve the right to charge you a delivery fee of £ 40, which is usually paid free of charge when placing the order. This will be deducted from your refund.
The refund will automatically return to the payment method used at the time of payment. Unfortunately, they have no way to change this.