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What can I learn about the return policy?

• This return policy only applies to orders from a Vista Outdoor Site. If you purchased items from a dealer, please contact that dealer. 

• Authorized returns must have a prior return merchandise authorization (RMA) and may be subject to a restocking fee. Contact Customer Service using the number or email address listed on the Vista Outdoor Site Customer Support page to obtain an RMA number. 

• All sales of ammunition, ammunition components, customer-made products, discontinued items, items sold “as is,” and clearance items are final and may not be returned. You are responsible for any shipping, handling and insurance costs associated with the return item. 

What should I notice when I want to return an item?

• Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. 

• If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them or will sacrifice the item. 

• Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit, or a refund. 

What can I learn about the conditions of orders?

• All products offered for sale are subject to availability and Vista Outdoor’s acceptance of your order. 

• After you place an order through a Vista Outdoor Site, they will send you an email acknowledging your order. This order acknowledgment means that your order has been received; it does not mean that your order has been accepted, shipped, or that the price of an item has been confirmed, nor does it constitute confirmation of their offer to sell; they are simply confirming that they received your order. 

• Upon shipment of your order, they will send you an email. Vista Outdoor may also require additional information prior to accepting or processing any order. 

What does warranty cover?

• The extent of any limited warranty for each product is as shipped with the product or as expressly stated on a warranty document on a Vista Outdoor Site. 

• Any warranty offered is limited to defects in material or workmanship, and repair or replacement is your exclusive remedy for any defective product. In no event shall they be liable for any special, incidental or consequential damages of any kind arising out of the purchase or use of any product, whether based on contract, tort, statute or otherwise. 

• Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.