75% Off Sleefs Coupons & Promo Codes | Apr 2024

How do I submit warranty claims?

In order to be eligible to replace your covered items under this warranty, you must [email protected] Contact them to file a claim. If you purchased your warranty items from a sleep authorized retailer or partner, you may need proof of purchase to file a claim. You may also need to provide a photo of the alleged damage.

What is their return policy?

They are happy to accept partial product returns within 30 days of the date of purchase. They generate a return label for you. Once the shipping carrier scans the item on its way back to them, they generate a gift card for the amount of your returned item, including shipping (if it was paid for per the original order), up to $6. They will not charge a restocking fee as long as the product is in its original packaging, not damaged or misused, and is returned within 30 days of the date of delivery. If the product is damaged or misused, they may refuse to return it or charge a restocking fee at their discretion.

What is their shipping policy?

Please note that they will not ship on Saturday or Sunday, so all orders from 4 p.m. on Friday to Sunday will be shipped on Monday. They can add Saturday delivery to the order upon request, and international orders may incur customs duties paid by the customer. Protect your order from loss, damage or theft! If you purchase their shipping protection and your order is lost, damaged and stolen, they will immediately re ship the replacement order without asking any questions!

Do I have to pay for the return?

They generate return labels for you at a cost of $5. After receiving the item in their warehouse, they will return the original payment method of the item you returned, excluding the freight, if it is paid according to the original order. You can choose to send the item back to them at your own expense, but please ensure that your RMA number is included in the return. As long as the product is in the original packaging, free from damage or abuse, and returned within 30 days from the date of delivery, they will not charge a replenishment fee.