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Promo Detail: Go to shop at Verb Energy and get 30% Off by using this coupon code.
What is the benefits and perks of Verb Flex?
With Verb Flex, they send you a text each month 2 days before your shipment so you can just reply to:
- Change flavors and quantities
- Skip any orders you don't want
- Ask them to schedule your orders at a different time
- Tell them a joke
How can I update my next shipment?
With Verb Flex, they always send a text two days before each shipment so that you don't need to worry about keeping track of when the order is going to process. You can always update your shipment then, or feel free to text them sooner and they can take care of that for you. Feel free to text your personal Verb line, or if you lost it, text them at (877) 837-2332.
How can I skip a shipment?
If you want to skip an order, feel free to let them know and they'll check back in a few weeks! There's no charge for skipping orders and you can always text them early if you need more before them check back.
How do I access my account?
All of their customers manage their accounts just by texting them! It's a real person on the other end, so let them know how they can help you. Feel free to text your personal Verb line, or if you lost it, text them at (877) 837-2332.
How long should I wait to hear back?
- They'll always try to answer you within a few minutes, but sometimes their small team can get a little bit backed up. If they take a little longer, don't worry! They'll make sure you're taken care of.
- If for some reason you haven't received a response within a few hours, shoot them an e-mail at [email protected]!
- If you're reaching out at night or on the weekend, please give them a little bit more time to respond, they might be with their families or Meg might finally be teaching André how to ice skate.